Last updated: February 2026
We collect information you provide directly when creating an account, booking a service, or contacting us. This includes your full name, phone number, email address, physical address, national identification details, and payment information. For service providers, we additionally collect business registration documents, professional certifications, TIN numbers, and bank or mobile money details.
We use your information to: facilitate service bookings and payments; verify provider identities and qualifications; communicate important updates about your account or bookings; improve our platform and user experience; comply with legal obligations under Tanzanian law; prevent fraud, abuse, and unauthorized access.
We do not sell your personal data to third parties. We may share your information with: service providers or customers as necessary to facilitate bookings; payment processors for transaction processing; law enforcement authorities when required by law; professional advisors for legal, audit, or compliance purposes.
We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure server infrastructure, regular security audits, and restricted access controls. However, no method of electronic transmission or storage is 100% secure.
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your account and associated data; withdraw consent for data processing where applicable; lodge a complaint with relevant data protection authorities in Tanzania.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, and deliver relevant content. You can manage your cookie preferences through your browser settings.
For any questions or concerns about this Privacy Policy, please contact us at privacy@azalakehuduma.com or through our Contact page.
